The risk associated with artificial intelligence (AI) is a popular topic these days. Will AI take human jobs and become an enemy of the people? Will AI develop killer robots with no moral compass? Will AI become a superpower with greater control over h…
Research shows that companies are losing billions of dollars by not having the necessary cloud professionals. Why? Because fewer cloud professionals means there is less innovation and revenue. That may be why some companies are actually hiring tech peo…
What makes the perfect target for a cybercriminal? A business that’s rich with sensitive information about their clients. One in particular? Healthcare providers. Consider just how much information a facility like a hospital holds concerning its doctor…
Cyberattacks are escalating each year. No matter who you are, some of your personal information was probably compromised in 2018. Businesses have lost tens of millions. Data for billions of consumers is no longer secure. The security gaps in the online…
As an IT pro, it’s easy to see business continuity through the lens of technology. But as you know, business continuity is broad concept and technology is just a small piece of it. A detailed business continuity plan includes contingencies for everythi…
Picture this: you walk into the office in the morning, only to find the majority of staff in your MSP have been locked out of their computers. A message appears asking for extortionate amounts of bitcoin in order to have your data restored. While this …
Think of how much time your technicians spend addressing help desk tickets and how much money is spent on hours dedicated to these, often times, menial tasks. One excellent solution to reduce hours logged on client IT assistance is to keep a compendium…
It doesn’t matter how much work you put into cybersecurity awareness within your company if you have any vulnerabilities in your system, software, or strategy. You’re leaving holes hackers can easily access. That’s where unpatched software can da…
It’s a story recognized by a large number of SMBs operating today. Something happens to an employee’s computer. They take a little while to try to resolve the problem themselves. Then they ask their colleagues to diagnose their issue. And in a last dit…
Shadow IT is one of the more exciting buzzwords to come around in recent years. Sounds somewhat scary, but what does it really entail? Well, in a nutshell, shadow IT refers to using devices, apps, and other resources without the control or approval of …